JOB DETAILS: ──────────── Position Title: ICT Specialist Job Category: Information and Communications Technology Duty Station(s): Valencia Seniority Level: Mid Level ICS Level: ICS 10 Contract Type: ICA - IICA - Regular Contract Level: IICA 2 Posting Start Date: 20-Jul-2026 Posting End Date: 03-Aug-2026 Duration: Open-ended subject to organizational requirements, availability of funds andr satisfactory performance JOB HIGHLIGHT ──────────── The position of ICT Specialist – Technology Solutions Engineer (IICA-2) role supports the TDDPS/ TDU and focuses on delivering innovative technology solutions to enhance the safety, efficiency, and effectiveness of UN peace operations. JOB SPECIFIC CONTEXT ──────────── The Department of Operational Support (DOS) is responsible for the delivery and maintenance of Information and Communications Technology (ICT) in support of operational requirements of peacekeeping missions as well as special political missions (hereinafter “field missions”). The Service for Geospatial, Information and Telecommunications Technologies (SGITT) at DOS/UN Global Service Center (UNGSC) provides a critical role as the resilient operational hub for the support and delivery of technology services and solutions to field operations and a broad range of Secretariat and United Nations system clients. As a unified, singular service provider, SGITT provides reliable, resilient and innovative geospatial, communications and information technology services, including centralized connectivity, hosting and monitoring support, ensuring that staff members in field Missions at Headquarters have access to critical enterprise systems. The ICT Specialist - Technology Solutions Engineer will carry out his/her tasks at UNGSC, Technology Development, Design & Planning Section (TDDPS), Technology Development Unit (TDU) in Valencia (Spain).The ICT Specialist - Technology Solutions Engineer initiates and promotes technology solutions and innovations, integrating military and civilian technologies and expertise, in support of making UN peace operations more safe, more effective and more efficient; and creates synergies that emphasize enhanced operational performance, impact and capacities through the introduction of modern technology to UN peacekeeping and field missions.This is a position in UNOPS for supporting projects carried out for UNGSC. The incumbent of this position will be a personnel of UNOPS under its full responsibility. ROLE PURPOSE ──────────── The role supports the operational needs of field missions and UN headquarters by:Designing and delivering training and capacity buildingAdvising on and implementing cutting-edge technologiesSupporting procurement and documentation processesDriving innovation and fostering a culture of continuous improvement FUNCTIONS / KEY RESULTS EXPECTED ──────────── Under the overall supervision of the Senior UNOPS Programme Manager, the incumbent for this post will be placed in UNGSC/TDDPS/TDU.The ICT Specialist - Technology Solutions Engineer will be responsible for the following duties: Summary of Key Functions:1. Technology Solutions (particularly in Counter UAS, Intelligence, Surveillance,  Reconnaissance, Force Protection, Symmetric and Asymmetric Threat mitigation and sensors)2.    Service Design and Early Life Support3.    Training design and Delivery4.    Documentation and Knowledge Management5.    Innovation and Change Management1. Technology SolutionsManages relationships with technical experts and field missions’ programmes with respect to programme and project deliverables while managing risk;Builds high quality product design documentation as well as guidelines and SOPs for the implementation of new technologies in the field missions;Identifies and advises on Technologies Solutions (particularly in Intelligence, Surveillance, Reconnaissance, Force Protection, Symmetric and Asymmetric Threat mitigation technologies, Command & Control systems, Situational Awareness and Sensors) that could enhance better mandate implementation;Contributes to the development of innovation frameworks, best practices and technology roadmaps;Contributes to liaising with the industry and adhering to the UN procurement rules with the technology sector, vendors, industry, research & development entities and other partners with a view to assessing and applying modern technologies in UN field missions;Actively follow technology developments and identify technology trends and solutions with respect to military requirements for peace operations to contribute to the workplan to ensure that most updated technologies are used as per mandate and activities requirements;Travels to field and other operational locations, as necessary, to support the effective delivery of work.2. Service Design and Early Life SupportDevelops and implements products as a service strategy;3. Training Design and DeliveryDesigns and develops comprehensive training materials and user manuals for field mission personnel on the deployment, operation, and maintenance of specialized technology solutions;Delivers technical training programs, workshops, and Train-the-Trainer (ToT) initiatives—both virtually and through field deployments—to ensure operational readiness and maximize technology adoption in peace operations;Evaluates training effectiveness and tracks capability gaps, continuously updating training frameworks to incorporate technological advancements, updated SOPs, and field lessons learned4. Documentation and Knowledge ManagementPrepares procurement documentation and provides technical input;Advises UNGSC, field missions and other UN entities on technical aspects of technologies from an engineering and operational viewpoint, as required;5. Innovation and Change ManagementContributes to creating and nurture a culture conducive to innovation and develops innovation roles, talents, and career paths;Identifies disruptive threats and opportunities based on trends and shape;Applies strategy, cultivates and sponsors breakthrough innovation initiative;Delivers business results from innovation and leads the measurement and analysis of innovation results;Performs other duties as may be reasonably required and in line with the incumbent's scope of services above.Impact of resultsThe results of the work of the ICT Specialist - Technology Solutions Engineer impact directly on delivery of services that satisfy the requirements of UNGSC and their clients. The ICT Specialist - Technology Solutions Engineer initiates and promotes technology solutions and innovations, integrating military, police and civilian technologies and expertise, in support of making UN peace operations more safe, more effective and efficient; and creates synergies that emphasize enhanced operational performance, impact and capacities through the introduction of modern technology to UN peacekeeping and field missions. The incumbent is responsible for ensuring activities for all global locations are in line with the overall business targets and UN policies, rules and regulations. SKILLS ──────────── Business Process Improvement, Command, Control, Communications, Computers Intelligence, Surveillance and Reconnaissance, Documentation, Innovation Management, Project Management, System Integration Testing, Teamwork COMPETENCIES ──────────── Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organisation. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organisation. EDUCATION REQUIREMENTS ──────────── RequiredAdvanced university degree (Master’s degree or equivalent) preferably in information technology, computer science, engineering, electronics or related fields with 5 years of relevant experience ORBachelor’s degree (or equivalent) preferably  in information technology, computer science, engineering, electronics or in a field with 7 years of relevant experienceDesiredITIL FoundationPRINCE 2 Foundation EXPERIENCE REQUIREMENTS ──────────── RequiredRelevant experience is defined as experience in leading and managing complex ICT or engineering solutions or related areas. A minimum of two (2) years of experience in Intelligence Surveillance & Reconnaissance (ISR) systems;A minimum of one (1) year of experience in dealing with Unmanned Air Systems (UAS);A minimum of one (1) year of experience in dealing with Counter Unmanned Air Systems (C-UAS);DesiredExtensive experience in ICT Project Management;Experience in dealing with Request for Proposal (RFP) development;ISR responsibilities in an operational military or civilian field environment.