Job Description
JOB DETAILS:
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Position Title: Information Management and Analytics Specialist
Job Category: Information Management and Analytics
Duty Station(s): Amman
Seniority Level: Mid Level
ICS Level: ICS 10
Contract Type: ICA - IICA - Regular
Contract Level: IICA 2
Posting Start Date: 23-Jul-2026
Posting End Date: 06-Aug-2026
Duration: 6 months with possibility of extension subject to availability of funds and satisfactory performance
JOB HIGHLIGHT
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This role offers a unique opportunity to leverage advanced information management and geospatial technologies (Google Cloud Platform, ArcGIS Enterprise) to directly support life-saving mine action operations. You will be instrumental in shaping data-driven strategies, enhancing operational efficiency, and building capacity within a critical UN programme, contributing significantly to peace and security efforts in challenging environments.
JOB SPECIFIC CONTEXT
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Background Information – UNOPSUNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian, and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments, and other partners to manage projects, infrastructure, and procurement in a sustainable and efficient manner. Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations. With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it. A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale.Background information - Peace and Security ClusterThe UNOPS Peace and Security Cluster (PSC) is a principal service provider in the field of mine action with the United Nations Mine Action Service (UNMAS), UNDP, UNICEF, Governments of mine-affected countries and other mine action partners. It is led by the Director, who has overall authority and accountability for the performance of PSC on behalf of its clients. The Director is responsible for administering and providing oversight of the day-to-day management of the Project Field offices, both according to the client requirements and in line with UNOPS rules and regulations.Background Information - UNMAS occupied Palestinian territory ResponseThe PSC Jerusalem Project Unit operates as an integral part of Peace and Security Cluster structure. The Head of the PSC Jerusalem Project Unit reports to the PSC Director who provides direction and guidance. S/he is responsible for planning, implementing, monitoring, supervising and closing all projects in the country in order to support substantive partners in delivering its mandate.In the occupied Palestinian territory (oPt), PSC’s partner is the United Nations Mine Action Service (UNMAS), and UNMAS’ representative in-country is the Chief of Mine Action Programme (CMAP). The CMAP is therefore the Head of Project Unit’s (HPU) primary stakeholder. UNOPS PSC and UNMAS have developed a delineation of responsibilities, using a responsibility matrix to define who is Responsible, Accountable, Consulted and Informed. The HPU is expected to work in close cooperation with the CMAP, ensuring that, in substance, the oPt mine action programme operates as one integrated team.
ROLE PURPOSE
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The Information Management and Analytics Specialist is responsible for the design, implementation, and maintenance of complex information management systems and architecture for the UNMAS opt programme. This role ensures the effective collection, storage, analysis, and dissemination of critical data, translating business requirements into technical solutions, and providing expert advice and training to enhance data-driven decision-making and reporting for mine action operations.
FUNCTIONS / KEY RESULTS EXPECTED
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The Information Management and Analytics Specialist will support data collection and reporting for the UNMAS opt programme. Under the supervision of the IM Team Lead, the Information Management Specialist will: Translate business requirements into functional and technical requirements, working with stakeholders to achieve consensus when needed;Manage and maintain the programme’s IM systems and information architecture using platforms and services such as Google Cloud Platform (including Cloud SQL, BigQuery, and Data Studio in particular), ArcGIS Enterprise (ArcGIS Pro, Operations Dashboard, Survey123, Webapps, Geocortex, etc.), and manage Google G Suite and Google Drive (users, content sharing, and overseeing the Google Drive structure), among others, to facilitate sustainable and insightful information management solutions.Ensure efficient implementation of assigned programmes and activities, focused on system design, planning, and delivery of the UNMAS programmes global IMS, which is based on ArcGIS Enterprise, to facilitate digitized processes supporting the collection, storage and analysis of data.Coordination and TrainingSupport in the context of partnership building and consensual decision-making;Contribute to the development and maintenance of technical documentation, guidance, templates and training materials.Present IM products and processes to external audiences and engage in liaison and coordination with external partners Conduct training and other capacity building activities for PSC personnel and relevant stakeholders on the use of information management, knowledge management and analytics tools.Analysis and Data Responsibilities Collect data requirements and identify data sources that can be used within tools to support decision making processes.Ensure high data quality standards, data verification procedures implementation and updates, development of relevant guidelines and documentation; Facilitate the integration and use of key data sources across PSC’s systems landscape.Develop various types of information and analytical products used within dashboards and ArcGIS web applications.Provide advice to senior management and help to create special IM projects for use by the Programme or Operations unit.Ensure that the management of IMS content, users, and groups aligns with data security and safety SOPs (protocols). Recommend adapting protocols if data security is found to be insufficient or at risk.Searching for innovative remote-sensing and AI data analysis solutions to meet the program's data product needs. Team ManagementFacilitate the engagement and provision of high-quality results and services of the Information Management team supervised through effective work planning, performance management, coaching, and promotion of learning and development;Support the oversight, ensuring compliance by team members with existing policies and best practices.Ensure inclusive people management by applying equitable performance standards, mitigating unconscious bias in work planning and evaluations, and proactively identifying and addressing barriers to full participation for all team members to foster a respectful and safe working environment.Ensure inclusive people management by applying equitable performance standards, mitigating unconscious bias in work planning and evaluations, and proactively identifying and addressing barriers to full participation for all team members to foster a respectful and safe working environment.
SKILLS
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Information Management, Teamwork, Client-focused, Decision Making
COMPETENCIES
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Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organisation. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organisation.
EDUCATION REQUIREMENTS
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RequiredBachelor’s degree (or equivalent) with 7 years of relevant experience ORMaster’s degree (or equivalent) with 5 years of relevant experience is required
EXPERIENCE REQUIREMENTS
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RequiredRelevant experience is defined as experience in design and implementation of complex IM systems (data architecture, enterprise architecture, processes and workflows).Experience in data management (data modelling, database design, migrations, development and management of technical documentation and knowledge management processes, etc.) is required.Experience in designing, developing, deploying, and managing ArcGIS Survey123 forms and workflows, including XLSForm development, smart forms, data validation, automation, and integration with ArcGIS Enterprise/ArcGIS Online, is required.DesiredPython or any relevant scripting experience (JavaScript, etc.) is desired.Experience working with or supporting a National Mine Action Centre (NMAC) or National Mine Action Authority (NMAA), including the implementation or strengthening of national mine action information management systems and reporting processes, is desired. Knowledge of GESI or DEI considerations in information management, data systems, or analytics contexts is desired.
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